Phone:  800.833.4565

Frequently Asked Questions


Why Should I Use A Travel Agent?

Consider this:  How do you want to remember your vacation?

          A few weeks ago, a friend of mine told me about her upcoming trip to Hawaii.  I was excited for her even though I did not book her trip – she did it herself, online.

          It all sounded well, until we got into the “weeds” so to speak and she spoke about the awkward airline schedule and the price she was paying for her car. I asked her where she was staying and she mentioned AirB&B to cut costs (I was so disappointed to hear this. I thought she was cheating herself because we could have offered her a wonderful hotel property at a similar price).  She was also pretty uninformed about the sightseeing options once she got there.   

        I started to feel really bad as she described the flight details and in my head I knew that she could have been worlds ahead if I had planned this out for her.  Especially since this was her first trip to the islands, we could have personally designed it for her from Aloha to Aloha.  


          Many travelers still believe they are getting the best value by booking online. Perhaps in certain situations this may be true, especially when the trip is fairly simple and the traveler is familiar with the destination.

         However, frequently this is not the case. Starting from scratch, how much time are you really spending doing the research, planning the details of the itinerary, shopping for airfares, hotels, cars, sightseeing and scheduling ground transportation routes and bookings with such an important event as your vacation?  Are you sure you understand the fine print - government documents - surcharges?  Are you taking advantage of everything the location has to offer?  Local customs? Do you want to feel uplifted when you get back or stressed and tired ? What if your flight is late and you miss your cruise? Get the point?

          These are important considerations for sure.  Online booking is indeed popular these days. However, most people do not realize that these same online sites offer increasingly limited air, car and hotel choices - which means you do not see the total picture. 

          For the smart traveler – the informed choice is to work with an experienced Travel Agent/Advisor. We take the time to fit the trip to you and offer more travel options and amenities & fill in the nooks and crannies (i.e. documents, sightseeing, schedules, specials, etc), You have the advantage of our professionalism and worldwide connections and our valuable advice is FREE!! (Plus – we have your back when things go awry – which they occasionally do.)

         Does an agent really cost more?  Compare and contrast (as they used to say in school) – take the stress out of travel and let your professional advisor tailor your trip to you! 



Update on My Friend  -  

          I saw her today.  I was excited to hear about her trip.  She actually frowned (the first time in 40+ years I ever had that reaction from someone who just returned fro Hawaii). She was so disappointed with her choice of island, etc. She said we have to talk.  We will...about her next trip - and she will be smiling this time. I promise :)